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Late check-in was very easy, room very large with good air con, overall fantastic!.
This motel is beautiful from inside out. I loved it as I am a family mum and inside the room especially the kitchen area is what every mum would want when they are on holidays. It has most utensils and electric appliances to use, Great stuff.. Keep the good work up.. God bless.. It’s worth it.. Everything...
We were very happy with our accommodation, very good value for money. Thank You!
I really enjoyed staying here, the beds are so comfortable and everything is close by and easy to find, the shower is fantastic, Have a great day, Thank You.
Lovely staff at the front desk. Lovely house keeping lady, made our bed everyday like 5 star. Good coffee, tea and muffins through the day.
|12/03/2018||by-Mr and Mrs Sharp|
Great stay and nice scones!
My stay at City Palms “Cairns” was absolutely fabulous. I enjoyed it so much, your front office staff were so helpful in booking trips and helping out with any enquiry. I will most definitely recommend this hotel and anybody who wishes to stay in Cairns. Thank you so much
Excellent staff, so friendly and kind and helpful, thanks to her kindness, i decided to stay one more night. Thank you so much!
|19/12/2018||by-Nellie Henry Epong|
We found this place excellent, very clean, comfortable and quite.
Will recommend to anyone without hesitation. The staff at front desk are very polite, helpful and efficient. Will be back to stay here whenever we are back in Cairns.
Thank you, lovely affordable room 8-)
Excellent car park, good for large cars. Beautiful room, friendly service.
Very happy with the rooms and facilities, everything is clean and the beds are extremely comfortable.
The facilities provided in the rooms are very good for travelers. The layout of the rooms are very good and functional, spacious. We are locals and its good to know this is here if needed.
Sara was so helpful! Angela was great, helped us find a shuttle to the crocodile farm.
Enjoyed the free cookies and juice. A warm welcome, loved the apartment and pool area.
Excellent service, loved the pool, great to have food and cold drinks on offer. Loved our stay overall.
Very pleased and satisfied with the overall experience.
During my 3 week stay across Australia this was the best room by far! The online reviews were great and very true. you run an excellent establishment. Angela and Rosie went above and beyond to assist me with all aspects of my stay. I would certainly stay again and will recommend this place online and to any friends travelling to Cairns. Cheers.
Everything is good, it’s the best motel at the moment in our trip.
One of the best motels in Cairns.
Good amenities, very clean, very enjoyable stay.
Thank you for excellent accommodation, we really enjoyed.
Staff were always smiling, always helpful and courteous, great motel, recommend to friends.
Very welcoming staff, housekeeping excellent, would love to come back and stay, Thank You.
Very happy with the facility and the service, we found your staff are especially helpful and friendly.
Best experience ever in Cairns! Every hotel in Cairns should be bench marking against the palms. Well Done!!
|30/09/2017||by-Luke and Kylie|
We are happy to recommend your hotel to others by word of mouth. The receptionists were friendly and helpful. Our accommodation was very clean and well maintained. Our short stay was a very pleasant one and we hope to stay with you in future if and when we need to stay in Cairns again.
Lovely place, beautiful helpful staff. Cleaning staff excellent, Jane and Maryann wonderful people, great stay. Back on Sunday for three more days! Wish we didn't have to leave!
Thoroughly enjoyed stay, friendly people, cool rooms, close to shops, close to CBD, especially love the free juice and cookies at reception.
Lovely place, great welcome. Would stay again, felt very comfortable.
Thank you for a great night stay! We'll surely be back again if needing a place to stay in Cairns. Great!
Sara was friendly, softly spoken, Angela very attentive, excellent, house keepers were excellent. Keep up with coffee, was excellent.
We have totally enjoyed our stay here and would recommend it to others. Should we return to Cairns, we would be hoping to stay again.
Very comfortable, clean and pleasant. Will definitely be back when are in town.
Thank you very much for the very warm welcome and the friendly staff. We enjoyed staying here.
Angela and the housekeeping ladies are all helpful, friendly and efficient. The bed was comfortable, the room tidy, and quite. The BBQ was lovely and a great place to relax. Thoroughly enjoyed our stay and would happily stay again.
Overall excellent stay and would recommend for others. Excellent staff and hope they stay for along time.
|17/08/2017||by-B & Y Jaggaard|
Excellent location, well furnished, nice decor. Clara is a great asset for this motel, keep up the good work. Well Done!.
We really loved your staff Angela. The house keeping was excellent. Thank you girls, nice to have a juice on arrival.
|15/08/2017||by-James, Julie and Beali|
The friendly helpful staff made our stay most enjoyable, the use of the guest lounge and complimentary facilities provided an unexpected delight. We loved the aquarium in reception.
|14/08/2017||by-Maree and John Hart|
All staff were very friendly, have stayed here before and am impressed with the changes. Will be back again next year.
Exceeded my expectations.
Wonderful Hotel! Great staff! Lovely welcome.
Congratulations, you are doing an outstanding job of providing high quality budget accommodation with exemplary staff service. Hope to return.
|29/07/2017||by-Heather and Kelvin|
Very clean and comfortable, we where very happy with our stay.
Very nice, clean and quite room.
Angela at the front desk, excellent service, lovely, warm personality.
Nice clean room and great late night check in, would recommend.
Housekeeping more then excellent! Rooms were so nice and clean. We've had a very lovely stay. Thanks!.
Excellen t journey to Cairns, thank you.
Great stay, very friendly, would come back anytime. 5 Star!.
Nice and quite, lovely bed, clean.
Excellent services, well-appointed rooms. We really appreciate the daily cleaning and replenishing supplies. All staff were professional, prompt, efficient and friendly. Keep up the great work!, many thanks xoxo.
We enjoyed our stay, comfortable and quite.
Very grateful for free WiFi, as studying and could continue assignments.
Will defiantly recommend this hotel and promote via Facebook. The receptionist staff were professional, friendly and accommodating. Our room was very clean and we were grateful for our lovely stay here. The cleaners / maintenance work hard to provide a very high standard property / quality hotel. Thank You, Kate and Sam.
Best staff service in Australia!! We have stayed in over 10 hotels in Australia and the service here stands out.
Thanks a lot for the excellent front desk service.
Overall very clean accommodation, stayed in lots of motels in Cairns, and cairns city palms is the cleanest.
Loved staying here. Beautiful room, well equipped and friendly front desk staff. Loved the fish tank. Would definitely stay again.
Excellent facility, thoroughly enjoyed our stay here. Thank you very much.
A very nice stay, comfy bed. Would stay again.
Very friendly staff, lovely clean room, would recommend (highly) to others, very satisfied.
I enjoyed my stay at Cairns City Palms, great experience. i will be telling all my friends where to stay when visiting Cairns.
We had a great time here, very helpful staff at reception.
Arrived at 9:00pm, we were pleasantly surprised to find Sheree waiting for us, then it was welcoming to got our room to find the lights on and so fresh looking, congrats.
Our room was very clean and comfortable.
Hotel staff excellent, very good service. We will tell our friends and family. Thank you very much. The kids loved the Easter competition.
Thank You! I have enjoyed my stay big time.
We had an excellent experience at Cairns City Palms. We never felt that we were away from home. Our special thanks to our friends at the desk. We will recommend our friends to stay here.
The girls behind the desk were fabulous, they went above and beyond their duties.
Stayed only overnight, but happy with the accommodation and service.
Excellent value for money, will definitely be staying here again, thanks.
Nice having everything you need, receptionist very friendly, great having nice complimentary coffee at reception. Cleaning ladies very efficient and friendly. Nice shampoo and soap etc.. Would definitely come again and recommend to friends.
Excellent experience, we will recommend Cairns City Palms, Thank You to all!!!.
We enjoyed staying, staff were lovely, ladies cleaning the rooms very helpful, pool area great.
|07/03/2017||by-Robert and Marjory|
Enjoyed our stay, thank you for everything. We look forward to seeing you again later this month.
Nice, clean and comfortable room.
Enjoyed every day, room was great, breakfast was great way to start the day. Staff were all lovely thanks to Sheree. Big thank you to Angela, nothing was too much for her, lovely girl. Girls who serviced rooms were very friendly, thanks to all for a holiday to remember.
Spot on for what we needed, thanks.
Lovely accommodation, exactly what was on the website. Very clean, and well maintained, staff are very friendly and helpful.
How lovely to walk into a fabulous room after a very long day. Will definitely come back again
Very clean, very nice staff, very welcoming, great night, Thank You!
Top stuff, nice and clean!
Loved our stay! friendly staff, great facilities, perfect location, thank you so much
Very impressed with check-in, we arrived early as we had to return our rental car, we had a place to store luggage and relaxed in the guest lounge until the room was ready. Excellent value, loved room with kitchenette.
I have family that travel from Mt Isa to Cairns for holidays, and i will recommend your establishment.
|26/11/2016||by-Sue and Steve James|
We would like to thank Angela for making our holiday stress free and for being so friendly and helpful. We will definitely come back here.
Excellent service and very neat and tidy. Thoroughly enjoyed our stay, thanks!
|24/11/2016||by-Taiya and Michael|
Very spacious, comfortable bed, clean room, very pleasant and good stay.
Beautifully clean and friendly, thank you.
My partner and i come to Cairns every 2 weeks as my mother needs assistance, we will definitely choose to stay here again. Pleasant motel.
Excellent service, excelled in all areas, highly recommend to others. Thank you, i was very happy and good service, and happy staff.
Enjoyed our stay, was very comfortable, rooms were well maintained and equipped.
Close enough to the train station and to the harbor to walk, wonderful renovations, super shower, everything worked well for us, good laundry facilities.
Great place to stay, bed is extremely comfortable. Thumbs up to the housekeeping, everything spotless.
Room quite as asked for, good location, thanks for a nice stay.
A fabulous site and location perfect, lovely and clean with excellent facilities. Definitely recommend this to anyone.
Excellent room for price, front office and reception staff fantastic, enjoyed my stay, will recommend to friends.
Excellent room, clean and tidy. Well stocked, quite, no problem.
Staff extremely friendly and helpful, was a pleasure to stay at this motel.
Very good value for money.
Clean, great utensils and frypans, wifi is great, the view from the deck is great.
We enjoyed, good price, excellent location.
We will surely return to the motel in future and will recommend it to friends and family.
We had a great time, though early arrival you organised our room early. Very comfortable atmosphere and friendly staff, thank you very much for everything.
Very well presented, Thank You.
We will surely return to the motel in future and will recommend it to friends and family!
Really good to have service everyday, we had a great time spend holiday stay, very friendly and wonderful people in staff.
Your check in staff is the most polite and helpful reception staff we have experienced in a long time. Nothing was a bother to her and she had a smile on her face the whole time.
Room was clean, laundry service was very handy, stayed only for the 2 days but will definitely visit again.
Everything was perfect! Thank you very much.
Warm and friendly reception on arrival, spotless clean room, would thoroughly recommend.
Awesome welcoming, clean good vibes.
Everything was perfect! Thank you very much.
Nice clean apartment with all the needs, staff helpful and pleasant
We loved our stay, would come again. The staff were very friendly, breakfast was lovely. Our unit was cFleaned, loved the comfortable bed. See you next time.
Keep up the standard, will be back!.
We were impressed by the help provided by the front desk staff with everything, they even gave us breakfast before 7am as we had an early pickup for tour, overall very satisfied with our stay.
Great room, loved the balcony. non smoking and kitchen facilities, oven etc.. Thanks.
Very enjoyable stay, would stay again and recommend to others.
We had a fantastic stay and the room was perfect.
Beautiful place, comfortable and roomy, room was clean. Great place to stay with family.
Thanks, everything was great!