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REVIEWS

































































































































































































































































































































DateReview
17/10/2017 by-Alan Hall

Very welcoming staff, housekeeping excellent, would love to come back and stay, Thank You.

16/10/2017 by-Christel Venturi

Very happy with the facility and the service, we found your staff are especially helpful and friendly.

01/10/2017 by-Alan Bruce

Best experience ever in Cairns! Every hotel in Cairns should be bench marking against the palms. Well Done!!

30/09/2017 by-Luke and Kylie

We are happy to recommend your hotel to others by word of mouth. The receptionists were friendly and helpful. Our accommodation was very clean and well maintained. Our short stay was a very pleasant one and we hope to stay with you in future if and when we need to stay in Cairns again.

25/09/2017 by-Erika Bowmaker

Lovely place, beautiful helpful staff. Cleaning staff excellent, Jane and Maryann wonderful people, great stay. Back on Sunday for three more days! Wish we didn't have to leave!

25/09/2017 by-Dion Kazag

Thoroughly enjoyed stay, friendly people, cool rooms, close to shops, close to CBD, especially love the free juice and cookies at reception.

24/09/2017 by-Ruth

Lovely place, great welcome. Would stay again, felt very comfortable.

15/09/2017 by-Jasond

Thank you for a great night stay! We'll surely be back again if needing a place to stay in Cairns. Great!

14/09/2017 by-Junghwa

Sara was friendly, softly spoken, Angela very attentive, excellent, house keepers were excellent. Keep up with coffee, was excellent.

11/09/2017 by-Louise Anderson

We have totally enjoyed our stay here and would recommend it to others. Should we return to Cairns, we would be hoping to stay again.

01/09/2017 by-Elise Sales

Very comfortable, clean and pleasant. Will definitely be back when are in town.

28/08/2017 by-Boris Ramsteiner

Thank you very much for the very warm welcome and the friendly staff. We enjoyed staying here.

27/08/2017 by-Troy Mitchell

Angela and the housekeeping ladies are all helpful, friendly and efficient. The bed was comfortable, the room tidy, and quite. The BBQ was lovely and a great place to relax. Thoroughly enjoyed our stay and would happily stay again.

21/08/2017 by-Allan Hansen

Overall excellent stay and would recommend for others. Excellent staff and hope they stay for along time.

17/08/2017 by-B & Y Jaggaard

Excellent location, well furnished, nice decor. Clara is a great asset for this motel, keep up the good work. Well Done!.

16/08/2017 by-Julie Parnell

We really loved your staff Angela. The house keeping was excellent. Thank you girls, nice to have a juice on arrival.

15/08/2017 by-James, Julie and Beali

The friendly helpful staff made our stay most enjoyable, the use of the guest lounge and complimentary facilities provided an unexpected delight. We loved the aquarium in reception.

14/08/2017 by-Maree and John Hart

All staff were very friendly, have stayed here before and am impressed with the changes. Will be back again next year.

12/08/2017 by-Trevor Ellis

Exceeded my expectations.

05/08/2017 by-Danny Witvoet

Wonderful Hotel! Great staff! Lovely welcome.

30/07/2017 by-Sharon Tickle

Congratulations, you are doing an outstanding job of providing high quality budget accommodation with exemplary staff service. Hope to return.

29/07/2017 by-Heather and Kelvin

Very clean and comfortable, we where very happy with our stay.

29/07/2017 by-Cheryl

Very nice, clean and quite room.

07/07/2017 by-Nagle

Angela at the front desk, excellent service, lovely, warm personality.

30/06/2017 by-Morrees

Nice clean room and great late night check in, would recommend.

29/06/2017 by-Martine

Housekeeping more then excellent! Rooms were so nice and clean. We've had a very lovely stay. Thanks!.

28/06/2017 by-Lorint

Excellen t journey to Cairns, thank you.

27/06/2017 by-Trish

Great stay, very friendly, would come back anytime. 5 Star!.

22/06/2017 by-Alan Stewart

Nice and quite, lovely bed, clean.

21/06/2017 by-Sharon Terrenden

Excellent services, well-appointed rooms. We really appreciate the daily cleaning and replenishing supplies. All staff were professional, prompt, efficient and friendly. Keep up the great work!, many thanks xoxo.

21/06/2017 by-Maj Delahunty

We enjoyed our stay, comfortable and quite.

19/06/2017 by-Jenny

Very grateful for free WiFi, as studying and could continue assignments.

15/06/2017 by-Samuel Letele

Will defiantly recommend this hotel and promote via Facebook. The receptionist staff were professional, friendly and accommodating. Our room was very clean and we were grateful for our lovely stay here. The cleaners / maintenance work hard to provide a very high standard property / quality hotel. Thank You, Kate and Sam.

12/06/2017 by-Jenimpalli

Best staff service in Australia!! We have stayed in over 10 hotels in Australia and the service here stands out.

29/05/2017 by-Resa Nicholas

Thanks a lot for the excellent front desk service.

24/05/2017 by-Holmes

Overall very clean accommodation, stayed in lots of motels in Cairns, and cairns city palms is the cleanest.

21/05/2017 by-Jacqueline Aley

Loved staying here. Beautiful room, well equipped and friendly front desk staff. Loved the fish tank. Would definitely stay again.

18/05/2017 by-Shona Wills

Excellent facility, thoroughly enjoyed our stay here. Thank you very much.

18/05/2017 by-Audrey Muliva

A very nice stay, comfy bed. Would stay again.

18/05/2017 by-Neil Reynolds

Very friendly staff, lovely clean room, would recommend (highly) to others, very satisfied.

16/05/2017 by-David Aspinal

I enjoyed my stay at Cairns City Palms, great experience. i will be telling all my friends where to stay when visiting Cairns.

26/04/2017 by-Rana

We had a great time here, very helpful staff at reception.

24/04/2017 by-Allan Lydiard

Arrived at 9:00pm, we were pleasantly surprised to find Sheree waiting for us, then it was welcoming to got our room to find the lights on and so fresh looking, congrats.

24/04/2017 by-Art Bouquet

Our room was very clean and comfortable.

16/04/2017 by-Josie Watt

Hotel staff excellent, very good service. We will tell our friends and family. Thank you very much. The kids loved the Easter competition.

09/04/2017 by-James Collins

Thank You! I have enjoyed my stay big time.

03/04/2017 by-Sanjay Mazumdar

We had an excellent experience at Cairns City Palms. We never felt that we were away from home. Our special thanks to our friends at the desk. We will recommend our friends to stay here.

01/04/2017 by-Nevette Jones

The girls behind the desk were fabulous, they went above and beyond their duties.

29/03/2017 by-Vibek Asholopw

Stayed only overnight, but happy with the accommodation and service.

23/03/2017 by-Kaylene Lowman

Excellent value for money, will definitely be staying here again, thanks.

20/03/2017 by-Jennifer Heath

Nice having everything you need, receptionist very friendly, great having nice complimentary coffee at reception. Cleaning ladies very efficient and friendly. Nice shampoo and soap etc.. Would definitely come again and recommend to friends.

19/03/2017 by-Monica Bonet

Excellent experience, we will recommend Cairns City Palms, Thank You to all!!!.

12/03/2017 by-Jolanda McConnell

We enjoyed staying, staff were lovely, ladies cleaning the rooms very helpful, pool area great.

07/03/2017 by-Robert and Marjory

Enjoyed our stay, thank you for everything. We look forward to seeing you again later this month.

06/03/2017 by-Julie Isaacson

Nice, clean and comfortable room.

26/02/2017 by-Angela Jeffries

Enjoyed every day, room was great, breakfast was great way to start the day. Staff were all lovely thanks to Sheree. Big thank you to Angela, nothing was too much for her, lovely girl. Girls who serviced rooms were very friendly, thanks to all for a holiday to remember.

10/02/2017 by-Matthew Boots

Spot on for what we needed, thanks.

10/02/2017 by-Sheryle Bachiller

Lovely accommodation, exactly what was on the website. Very clean, and well maintained, staff are very friendly and helpful.

02/02/2017 by-Debbie Butler

How lovely to walk into a fabulous room after a very long day. Will definitely come back again

02/02/2017 by-Famy

Very clean, very nice staff, very welcoming, great night, Thank You!

24/01/2017 by-George

Top stuff, nice and clean!

17/01/2017 by-Rebekah

Loved our stay! friendly staff, great facilities, perfect location, thank you so much

14/01/2017 by-Dowy

Very impressed with check-in, we arrived early as we had to return our rental car, we had a place to store luggage and relaxed in the guest lounge until the room was ready. Excellent value, loved room with kitchenette.

03/12/2016 by-Paula Spyroy

I have family that travel from Mt Isa to Cairns for holidays, and i will recommend your establishment.

26/11/2016 by-Sue and Steve James

We would like to thank Angela for making our holiday stress free and for being so friendly and helpful. We will definitely come back here.

25/11/2016 by-Anton Fernando

Excellent service and very neat and tidy. Thoroughly enjoyed our stay, thanks!

24/11/2016 by-Taiya and Michael

Very spacious, comfortable bed, clean room, very pleasant and good stay.

20/11/2016 by-Bev Little

Beautifully clean and friendly, thank you.

17/11/2016 by-Leanne

My partner and i come to Cairns every 2 weeks as my mother needs assistance, we will definitely choose to stay here again. Pleasant motel.

25/11/2016 by-Kerry Tugdy

Excellent service, excelled in all areas, highly recommend to others. Thank you, i was very happy and good service, and happy staff.

20/11/2016 by-Caroline Bradborne

Enjoyed our stay, was very comfortable, rooms were well maintained and equipped.

27/10/2016 by-Karen Moser

Close enough to the train station and to the harbor to walk, wonderful renovations, super shower, everything worked well for us, good laundry facilities.

10/11/2016 by-Gallagher

Great place to stay, bed is extremely comfortable. Thumbs up to the housekeeping, everything spotless.

03/11/2016 by-Shania Maattala

Room quite as asked for, good location, thanks for a nice stay.

06/11/2016 by-Kirsty Fido

A fabulous site and location perfect, lovely and clean with excellent facilities. Definitely recommend this to anyone.

18/10/2016 by-William Klaric

Excellent room for price, front office and reception staff fantastic, enjoyed my stay, will recommend to friends.

15/10/2016 by-Jennings

Excellent room, clean and tidy. Well stocked, quite, no problem.

19/10/2016 by-Locke

Staff extremely friendly and helpful, was a pleasure to stay at this motel.

22/10/2016 by-Ian Wortley

Very good value for money.

29/10/2016 by-Tony Dotta

Clean, great utensils and frypans, wifi is great, the view from the deck is great.

29/10/2016 by-Teresa Caceres

We enjoyed, good price, excellent location.

18/10/2016 by-Ramprased Sreekantaiah

We will surely return to the motel in future and will recommend it to friends and family.

17/10/2016 by-Hiroko Kaneda

We had a great time, though early arrival you organised our room early. Very comfortable atmosphere and friendly staff, thank you very much for everything.

18/10/2016 by-Reiss Jenkins

Very well presented, Thank You.

18/10/2016 by-Ramprased

We will surely return to the motel in future and will recommend it to friends and family!

08/10/2016 by-Percy Maitie

Really good to have service everyday, we had a great time spend holiday stay, very friendly and wonderful people in staff.

02/10/2016 by-Shedden

Your check in staff is the most polite and helpful reception staff we have experienced in a long time. Nothing was a bother to her and she had a smile on her face the whole time.

01/11/2016 by-Felicienne Cini

Room was clean, laundry service was very handy, stayed only for the 2 days but will definitely visit again.

13/09/2016 by-Johanne Harnois

Everything was perfect! Thank you very much.

17/09/2016 by-R Laider

Warm and friendly reception on arrival, spotless clean room, would thoroughly recommend.

17/09/2016 by-Boulter

Awesome welcoming, clean good vibes.

13/09/2016 by-Johanne Harnois

Everything was perfect! Thank you very much.

10/09/2016 by-Potts

Nice clean apartment with all the needs, staff helpful and pleasant

24/08/2016 by-John Hobbs

We loved our stay, would come again. The staff were very friendly, breakfast was lovely. Our unit was cFleaned, loved the comfortable bed. See you next time.


24/08/2016 by-Quanborough

Keep up the standard, will be back!.

23/08/2016 by-Gadgh

We were impressed by the help provided by the front desk staff with everything, they even gave us breakfast before 7am as we had an early pickup for tour, overall very satisfied with our stay.

19/08/2016 by-Fleming

Great room, loved the balcony. non smoking and kitchen facilities, oven etc.. Thanks.

14/08/2016 by-Narelle Davidson

Very enjoyable stay, would stay again and recommend to others.

12/08/2016 by-Natalie

We had a fantastic stay and the room was perfect.

01/07/2016 by-Rebecca Montina

Beautiful place, comfortable and roomy, room was clean. Great place to stay with family.

15/06/2016 by-Jill

Thanks, everything was great!